Supercharge Customer Support with Marker.io + Zendesk Integration

Enable customers to report bugs directly in Zendesk—with contextual screenshots, session replay and technical logs.

Used by top customer support teams

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Megan Carrier

“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”

Megan Carrier
 - 
Product Designer at Mantra Health

Support teams deserve better bug reports

Flexible

Integrated into your website’s design

Ensure the experience for your customers is native to your website environment and brand.

Annotations

In-context screenshots & annotations

Your customers can mark up issues visually before sending—making sure support sees what they see—no external tools needed.

Communication

Receive and respond in Zendesk

Centralizing customer issues in Zendesk helps your support agents continue the conversation right where they work every day.

Bug reporting

Rich context captured automatically

Metadata like browser version, page URL, user actions, environment info, and logs get sent with each report—so support teams know exactly what’s happening.

Monty Kosma

“Our developers can now see bugs through the reporters' eyes, with no information getting lost.”

Monty Kosma
 - 
CTO at Darcy Partners
Security & privacy

Keeping your data safe

GDPR Ready

We support GDPR requirements, with data centers in Europe.

SOC 2 Type II

Security certification conducted by external auditor.

Privacy tools

Tools to obfuscate sensitive or personal data.

Frequently Asked Questions

What is Marker.io?

Marker.io is a website feedback and annotation tool for websites. It’s the best way to gather feedback and bug reports with screenshots, annotations & advanced technical meta-data. It also integrates perfectly with Jira, Trello, ClickUp, Asana (and more).

Who is Marker.io for?

It’s perfect for agencies and software development teams who need to collect client and internal feedback during development, or user feedback on live websites.

How easy is it to set up?

Embed a few lines of code on your website and start collecting client feedback with screenshots, annotations & advanced technical meta-data! We also have a no-code WordPress plugin and a browser extension.

Will Marker.io slow down my website?

No, it won't.

The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.

Do clients need an account to send feedback?

No, anyone can submit feedback and send comments without an account.

How much does it cost?

Plans start as low as $49/mo per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.

Get started

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