Workspace Analytics

Monitor performance analytics with actionable insights

Track issue resolution metrics, monitor team performance, and understand your workflow patterns with Workspace Analytics' three comprehensive analytics dashboards.

Asana

Asana

Collect feedback into Asana projects as new tasks

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Coming Soon
Azure DevOps

Azure DevOps

Collect feedback and bug report into Azure DevOps Projects

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Coming Soon
Basecamp

Basecamp

Collect feedback into Basecamp projects as new to-dos

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Coming Soon
Bitbucket

Bitbucket

Collect feedback into Bitbucket repositories as new issues

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Coming Soon
Browserstack

Browserstack

Capture BrowserStack's virtual device's environment into your issues

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Coming Soon
Chrome Extension

Chrome Extension

Capture screenshots from any webpage & install widget without snippet code

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Coming Soon
ClickUp

ClickUp

Collect feedback into ClickUp projects as new tasks

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Coming Soon
Console log recording

Console log recording

Record client-side Javascript errors when reporting feedback via Marker.io

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Coming Soon
Firefox Add-on

Firefox Add-on

Capture screenshots from any webpage & install widget without snippet code

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Coming Soon
FullStory

FullStory

Replay a user session to understand the steps that led to the reported bugs

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Coming Soon
GitHub

GitHub

Collect feedback into GitHub repositories as new issues

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Coming Soon
Gitlab

Gitlab

Collect feedback and bug report into Gitlab Projects

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Coming Soon
Google Tag Manager

Google Tag Manager

Install Marker.io's widget via google tag manager

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Coming Soon
Intercom

Intercom

Collect feedback into Intercom as new conversations

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Coming Soon
JavaScript snippet code

JavaScript snippet code

Install the Marker.io widget on your site via snippet code

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Coming Soon
Jira

Jira

Collect feedback and bug report into Jira Projects

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Coming Soon
Linear

Linear

Report bugs & website feedback into Linear Projects/Teams

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Coming Soon
LogRocket

LogRocket

Capture LogRocket sessions into Marker.io issues

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Coming Soon
Monday.com

Monday.com

Collect feedback into Monday.com projects as new tasks

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Coming Soon
Notion

Notion

Collect feedback into Notion database as new pages

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Coming Soon
Polypane

Polypane

Build responsive, accessible and performant websites with Polypane and Marker.io

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Coming Soon
Safari Extension

Safari Extension

Capture screenshots from any webpage & install widget without snippet code

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Coming Soon
Segment

Segment

Install Marker.io's widget in 1-click via Segment

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Coming Soon
Sentry

Sentry

Record sentry events when reporting feedback via Marker.io

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Coming Soon
Session Replay [Native]

Session Replay [Native]

Replay an automatically recorded video of what reporter did before submitting feedback

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Coming Soon
Shopify

Shopify

Install widget on your Shopify site via a plugin

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Coming Soon
Shortcut

Shortcut

Collect feedback into Shortcut projects as new stories

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Coming Soon
Slack

Slack

Collect feedback into Slack channels as new messages

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Coming Soon
Teamwork

Teamwork

Collect feedback into Teamwork projects as new tasks

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Coming Soon
Trello

Trello

Collect feedback and bug report into Trello Boards

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Coming Soon
Webhooks

Webhooks

Collect feedback and send data to custom Webhooks

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Coming Soon
Wordpress

Wordpress

Install widget on your Wordpress site via a plugin

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Coming Soon
Wrike

Wrike

Collect feedback into Wrike projects as new tasks

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Coming Soon
Zapier

Zapier

Send feedback to any platform by combining Webhooks projects with Zaps

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Coming Soon
Zendesk

Zendesk

Collect feedback into Zendesk as new conversations

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Coming Soon

Overview dashboard

Your top-line metrics in one place, so you can spot trends and potential issues quickly.

Key issue insights

Identify patterns in issue types, priorities, and technical characteristics.

Team performance

Track resolution speeds, workload distribution, and performance trends.

Identify bottlenecks and fix them quickly

See which projects are eating up too much time, which browsers are causing problems, and who on the team needs support with their tickets.

Overview

Get an overview of your workspace

Use the overview dashboard as a snapshot of workspace health where you can monitor incoming work volume, completion rates, and team efficiency.

Issue insights

Track your progress

Understand the composition and distribution of your reported issues. Inform testing strategies and resource allocation with issue charts and tables.

Team performance

Assess your performance

Evaluate individual and team efficiency so you can optimize productivity and identify coaching opportunities. Act quickly to fix problems or leverage opportunities.

Nick Floro

“Clients say, “You’re not working fast enough”. We show them: “You logged 1000 tickets this week. We evaluated 600 in a day”. The knowledge of how many tickets came in and were resolved is super valuable.”

Nick Floro
 - 
Co-Founder at Sealworks Interactive Studios

Customize your insights dashboard

Create a workspace insights view that's tailored to your needs, with the charts you need to see.

Project filters

Decide whether you want to see all your projects, or just drill down into a specific one.

Custom date ranges

Select specific start and end dates for your data, or choose one of the predefined options.

Hidden charts

Hide charts that aren't relevant to your workflow so they aren't included in digital or printed dashboards.

Key metrics

Access key metrics

Analyze over a dozen data points to fully understand your team’s performance, including:

The average time it takes to resolve an issue
Which issues your team is handling most often
Your most active issue reporters
Which issue types take the longest to resolve
Which team members are under or over-performing
Responsive

Analyze issues reported from any device

With Marker.io, you can collect feedback on mobile, table or desktop. Use the insights feature to spot trends in which issues are on which devices.

How you can use Workspace Analytics

Web operations

Spot and fix bottlenecks in your release process and shift from being reactive to continuously improving.

Project managers

Identify resource-heavy projects to adjust allocation and prove the team is meeting commitments with efficiency metrics.

QA teams

Focus your testing on browsers with the highest issue rates and track resolution speed changes to address performance shifts.

Team leads

Match resource allocation to what's urgent and identify training needs by comparing performance.

Agency owners

Spot when accounts exceed your SLAs so you can renegotiate and justify billing with work volume metrics.

Keep your data fresh

Your insights data is updated every 15 minutes and then retained for 24 months, so you can act quickly and then monitor performance over time.

Vincent Bezard

“Seeing which resolutions generate the most issues helps us focus our testing where layouts actually break.”

Vincent Bézard
 - 
Director of Digital Excellence at L'Oréal

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