Supercharge Customer Support with Marker.io + Intercom Integration
Enable customers to report bugs directly in Intercom—with contextual screenshots, session replay and technical logs.
Used by top customer support teams
“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”
Support teams deserve better bug reports
Integrated into your website’s design
Ensure the experience for your customers is native to your website environment and brand.
In-context screenshots & annotations
Your customers can mark up issues visually before sending—making sure support sees what they see—no external tools needed.
Receive and respond in Intercom
Centralizing customer issues in Intercom helps your support agents continue the conversation right where they work every day.
Rich context captured automatically
Metadata like browser version, page URL, user actions, environment info, and logs get sent with each report—so support teams know exactly what’s happening.
Automatic recording of user session
Your support team can replay a video of the steps before your customer reported the bug.
“Our developers can now see bugs through the reporters' eyes, with no information getting lost.”
Keeping your data safe
GDPR Ready
We support GDPR requirements, with data centers in Europe.
SOC 2 Type II
Security certification conducted by external auditor.
Privacy tools
Tools to obfuscate sensitive or personal data.
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