One-stop solution for QA testing, UAT and customer feedback.
“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback. Now we just use Marker.io.”
- Nathan Monk, Founder at Smile Agency
Used by the best SaaS and product teams
widget
Collect feedback on your staging & live store
Install the widget and collect feedback from your customers.
privacy
Limit feedback to only your internal team, or allow customers as well.
Easily choose who can see the widget and report feedback.
report
Set up different forms for QA and customers
Configure the widget to give your internal team report with all the fields they need. While at the same time, your clients have a simplified version of the widget.
Configure your widget with only the fields you need
Simplified widget for your Clients and UAT
Advanced widget for your team members and QA
javascript api
Integrate widget natively into your store
Easily add a custom link in your store to collect feedback from your best customers.
source of truth
Collect website issues in your source of truth
Don't ask your devs to adopt a new tool. Make sure all feedback arrive directly where you devs works, with all the information they need to reproduce.
communicate
Clarify customer issues, in context.
Communicate with your customers directly inside marker.io without giving them access to your platform.
No more emails to solve a bug
Communicate inside Marker.io
Automatically sync comments to your platform
2-way sync
Notify customers when issues have been resolved
Make sure your issues are always in sync and let your dev work in your integration.
Reproduce
Get actionable feedback for your devs, even from clients
Give all the informations your devs need to easily reproduce the issue and understand the feedback.
Screenshot
Browser environment
Source URL
Console logs
Metadata
Fullstory, Browserstack, …
Console logs
Get insights into console errors
Give all the informations your devs need to easily reproduce the issue and understand the feedback.
Metadata
Understand who is sending feedback
Give all the informations your devs need to easily reproduce the issue and understand the feedback.
Deploy
Deploy in your favorite e-commerce CMS
Marker.io can easily be installed on all existing CMS. Plugins are coming soon.
responsive
Of course, you can report from any device
Collect feedback from your clients on mobile, table or their desktop.
“Marker.io changed how we report website feedback. I don't save screenshots on my desktop anymore.”
- Megan Carrier, Product designer at Mantra Health
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