E-COMMERCE

Get rid of bugs on your online store

One-stop solution for QA testing, UAT
and customer feedback. 
ecommerce to your tools with marker.io
“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback.
Now we just use Marker.io.”
- Nathan Monk, Founder at Smile Agency

Used by the best e-commerce

helloprint logo
monin logo
widget

Collect feedback on your staging & live store

Install the widget and collect feedback from your customers.
privacy setting for marker.io widget
privacy

Limit feedback to only your internal team, or allow customers as well.

Easily choose who can see the widget and report feedback.
report

Set up different forms for QA and customers

Configure the widget with all the fields your internal team needs. While at the same time, your clients have a simplified version of the widget.
  • Configure your widget with only the fields you need
  • Simplified widget for your Clients and UAT
  • Advanced widget for your team members and QA
javascript api

Integrate widget natively into your store

Easily add a custom link in your store to collect feedback form your best customers.
custom button with marker.io
source of truth

Collect website issues in your source of truth

Don't ask your devs to adopt a new tool. Make sure all feedback arrives directly where you devs work, with all the information they need to reproduce.
communicate

Clarify customer issues, in context.

Communicate with your customers directly inside Marker.io without giving them access to your platform.
  • No more emails to solve a bug
  • Communicate inside Marker.io
  • Automatically sync comments to your platform
2-way sync

Notify customers when issues have been resolved

Make sure your issues are always in sync and let your dev work in your integration.
Reproduce

Get actionable feedback for your devs, even from clients

Get all the information your devs need to understand the feedback and easily reproduce the issues.
  • Screenshot
  • Browser environment
  • Source URL
  • Console logs
  • Metadata
  • Fullstory, Browserstack, …
console logs with marker.io
Console logs

Get insights into console errors

Get all the information your devs need to understand the feedback and easily reproduce the issues.
Metadata

Understand who is sending feedback

Get all the information your devs need to understand the feedback and easily reproduce the issues.
Deploy

Deploy in your favorite e-commerce CMS

Marker.io can easily be installed on all existing CMS. Plugins are coming soon.
cms plugins for marker.io
responsive

Of course, you can report from any device

Collect feedback from your clients on mobile, table or their desktop.
native integrations

Works with your tools

Explore all integrations
Check how it works

Try Marker.io for free.

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