E-Commerce

Get rid of bugs on your online store

One-stop solution for QA testing, UAT and customer feedback.

Nathan Monk

“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback. Now we just use Marker.io.”

Nathan Monk
 - 
Founder at Smile Agency

Used by the Best E-Commerce

Velux
Victoria Beckham
Altitude Sports
Hello Print
Monin
Damart
Widget

Collect feedback on staging & live store

Install the widget and collect feedback from your customers.

Privacy

Limit feedback to only your internal team, or allow customers as well.

Easily choose who can see the widget and report feedback.

Report

Set up different forms for QA and customers

Configure the widget to give your internal team report with all the fields they need. While at the same time, your clients have a simplified version of the widget.

Configure your widget with only the fields you need
Simplified widget for your Clients and UAT
Advanced widget for your team members and QA
JavaScript API

Integrate widget natively into your store

Easily add a custom link in your store to collect feedback from your best customers.

Source of Truth

Collect website issues in your source of truth

Don't ask your devs to adopt a new tool. Make sure all feedback arrives directly where your devs work, with all the information they need to reproduce.

Communicate

Clarify customer issues, in context.

Communicate with your customers directly inside marker.io without giving them access to your platform.

No more emails to solve a bug
Communicate inside Marker.io
Automatically sync comments to your platform
2-Way Sync

Notify customers when issues have been resolved

Make sure your issues are always in sync and let your dev work in your integration.

Reproduce

Get actionable feedback for your devs, even from clients

Give all the informations your devs need to easily reproduce the issue and understand the feedback.

Screenshot
Browser Environment
Source URL
Console Logs
Metadata
Fullstory, Browserstack, …

Let AI handle the tedious parts

Our newest AI features keep global teams aligned with automatic translations, turn raw feedback into structured input, and generate clear issue titles instantly.

Marker.io MC

Connect Claude Code, Cursor, or VS Code, and an AI agent can pull the bug's full context: screenshot, console logs, network traces and start fixing. Included free on every plan.

AI Magic Rewrite & Title Generation

Turn rough notes into structured and actionable feedback. Collect just a description: AI turns it into a clear, actionable issue title.

AI Translation

Allow reporters to write bug reports and issue comments in their own native tongue, which AI then translates into your team's language.

Console Logs

Get insights into console errors

Get all the information your devs need to understand the feedback and easily reproduce the issues.

Metadata

Understand who is sending feedback

Get all the information your devs need to understand the feedback and easily reproduce the issues.

Deploy

Deploy in your favorite e-commerce CMS

Marker.io can easily be installed on all existing CMS. Plugins are coming soon.

Responsive

Of course, you can report from any device

Collect feedback from your clients on mobile, table or their desktop.

Get started now

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