- Reporters can submit and comment on feedback. Usually, these are your clients, beta testers and users. Reporters are always free and unlimited on all plans.

‍- Members have an account to manage and collaborate on projects. Usually, these are internal team members such as project managers, developers, designers and QA testers. Member accounts are paid (beyond the free quota included in each plan).

Each plan comes with a free quota of Members included. Beyond that quota, you will be charged a prorated amount for each extra Member, equivalent to the seat cost * time remaining in subscription.

If you remove a Member, a credit will be applied for the remaining time in the subscription.

You can change or cancel your plan at any time inside your admin panel. If you cancel, your subscription will remain active until the end of the billing period that you already paid for.

Our goal is to keep our pricing simple. We don’t want you to worry about paywalls and usage limits. This is why our Starter and Team plans come with unlimited projects, reporters, feedback items, and page views - as long as you stay within our fair usage guidelines.

We offer 4 months for free (-33%) for customers who chose yearly billing. We do not offer additional discounts.

All prices exclude taxes. Your taxes will be calculated during checkout based on your location. If you're a European VAT-registered company, you may be eligible for VAT at 0%.

We accept payment made via credit cards like Visa, Mastercard and American Express. All transactions are securely handled by Stripe.

We also offer payment by invoice to customers choosing the Enterprise plan with yearly commitment.