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Trial & Subscription
How does the free trial work?
All plans come with a 15-day free trial. During the trial, you will have access to all features including unlimited destinations and unlimited Guests. You can also invite up to 50 team members.
How can I change or cancel my plan?
You can change or cancel your plan at anytime inside your admin panel. If you cancel, your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.
Do you offer refunds?
We offer 30-day full refund, no question asked, within the first 30 days of your first charge.
Do prices include taxes?
All prices exclude taxes. Your taxes will be calculated during checkout based on your location if eligible. If you're a European VAT registered company, you may be eligible for VAT at 0%.
What are my payment options?
We only accept payment made via credit cards like Visa, MasterCard and American Express. All transactions are securely handled by Stripe.
Plans & Features
How many websites do plans include?
Unlimited. You can add as many website as you need on all plans.
How many projects are included?
Projects are called Destinations in Marker.io. The Team and Company plan both include unlimited destinations, while the Starter plan has a 5-destination limit.
How many widgets can I install?
No limit here. You can install as many widgets as you need.
What is a destination?
Destinations are Projects inside your favorite tools that you connect to Marker.io. Add the Destinations you need to collect and send feedback straight to the appropriate projects.
Some of our most popular destinations are Jira Projects, GitHub Repositories and Trello Boards.
What's the difference between Team Members and Guests?
- Team Members are users that are invited to join your team. They will have access to all the destinations (projects) for your team and report into any destination. These users would be your internal team such as your Project/Product managers, QA testers, Developers or Designers.
- Guests can be project stakeholders like your Clients, Beta Testers, End-users or any other non-technical tester. Usually, they do not have access to your internal project management tool (Jira, Asana, ...). They can report feedback only in specific destinations, receive status updates and add comments on past issues (coming soon).
All plans come with unlimited Guests.
Amazing teams around the world use Marker.io…
…and they love it!
My bug reporting process before was:
- Print screen
- Find and open photoshop
- Paste it in
- Try and annotate
- Open Trello
- Create a new Card
- Upload my annotated screenshot
Now I just…
- Click the Marker.io button
- Draw a box around what I want to capture
- Add some annotations
- Create a Trello Card :)
Saves so much time!
This works wonderfully and I'm in love with Trello integration. Easy to use!! <3
Very helpful in keeping track of web bugs. I'm excited about its deep integration with Jira
Really helpful on annotation, seamless integration with issue tracking services!
It is impressive, I had tried hundreds of similar applications, and NO one compares with Marker.io. I am really very pleased and it has become a real necessity in my workflow!
Makes sharing quick screenshots with clients quick and easy! Love it!
I don't typically leave reviews but I do think Marker.io is a useful tool for the rapid development toolbox.
It's a massive time saver.
Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.
Using marker.io alongside Trello for project managements has streamlined our bug tracking.
Very easy to use, saves me lots of time.
I like it! It can create full page screenshot from internal pages, closed from others by passwords. It has never worked before with other tools I tried.
Simple design, great tool. Good support and useful integrations too :)
Makes remote team communication much easier.
Best screen capture tool and team sharing that i have ever use. The automatic flow with Trello is very usefull!