Enterprise website feedback

Streamline and secure your feedback processes with dedicated support

Benefit from Marker.io's enterprise features, including enhanced security, workspace analytics, even more integrations with your favorite tools, and concierge-level service.

GDPR Ready
SOC 2 Type II
Privacy Tools

Trusted by world-leading enterprises

Trusted by global multi-brand enterprises worldwide

Harness our enterprise features

Discover why global teams rely on our website feedback platform and enterprise QA tool.

More ways to secure your data

Access single sign-on (SSO) and data masking that automatically protects sensitive information in screenshots.

Sync with premium integrations

Connect your enterprise web development tools, including Jira, Zendesk, Intercom, and Azure DevOps, or use webhooks.

Receive white glove support

Get support from a dedicated account manager, with custom onboarding and training for your team.

Unify your feedback cycle

GDPR Ready

We support GDPR requirements, with datacenters in Europe.

SOC 2 Type II

Security certification conducted by external auditor.

Privacy tools

Tools to obfuscate sensitive or personal data.

Empower feedback at every step of the development cycle

Customers get more out of Marker.io.
In a recent study, Marker.io customers reported:

49%
Faster issue resolution
28%
Increase in team engagement
38%
More user satisfaction
L'Oréal

“We rely on Marker.io to manage issues across hundreds of websites. It helps us identify and resolve issues 10x faster—honestly, we couldn't work without it.”

Vincent Bézard
 - 
Director of Digital Excellence at L'Oréal
White glove service

Receive concierge-level support

Highly personalized service

You're assigned a product expert who provides a highly personalized service.

Custom onboarding

We provide your team with hands-on training to get them up to speed. All consulting is completely free of charge.

Ongoing check-ins

We discuss how we can help you achieve your goals, showcase new functionality, and answer your questions.

Powerful integrations

Connect popular tools like Jira, Asana, and GitHub, with guidance on the best way to integrate Marker.io into your existing workflow.

Dedicated Slack channel

A direct line of communication with Marker.io for faster response times, onboarding, and issue resolutions.

Fast technical support

Faster support via chat, email or Slack. Skip the queue for a guaranteed response time of 1 business day or less.

Features

Marker.io satisfies your Enterprise needs

Analytics

Get deep insights into how your reporters and stakeholders use Marker.io.

Custom branding

Customize Marker.io to match your brand and tailor your teams' experience.

Single Sign-On (SSO)

Authenticate access with Google OAuth.

Mask sensitive data automatically

Configure the sensitive data masking feature to prevent any personal data on your web pages from getting stored or shared.

Control admin roles

Define who can manage what in your workspace with advanced role-based access controls.

User roles

Grant the right level of permissions with user roles.

Self-hosted Jira

Integrated with your self-hosted version of Jira.

Audit logs

Get a detailed trail of account activity.

Pay by invoice

Pay with wire transfer or credit cards.

Custom terms

Negotiate terms that fit your organization.

Uptime SLA

Receive guarantees on unexpected downtimes.

Discover our new AI features

Generate clear, concise and actionable website feedback in record time with our AI features, now in beta.

Translate your feedback

Communicate easily with global teams by letting reporters write in their native tongue, which AI  translates into your team language.

Generate descriptions

Turn rough notes into clear, actionable feedback with AI that rewrites descriptions to improve grammar, clarity, and structure.

Generate a title

Simplify your widget to keep only one field per form, the description, and our AI will use it to generate an actionable title.

Security

Enterprise-grade security

Encryption

Encryption in transfer & at rest. 256-bit SSL protected.

Secured data centers

We run on AWS, which is SOC2 & ISO 27001 compliant.

Third-party integration

We use OAuth to authenticate you and get permission to access your tools.

Backups

Customer databases are backed up every 6 hours.

Employee training & access

All employees and contractors complete security training and access is provisioned on a “need-to-know” basis.

Penetration testing

We hire an external firm to conduct annual penetration testing of our web application and API.

5000+ customers are happy with Marker.io.

Megan Carrier

“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”

Megan Carrier
 - 
Product Designer at Mantra Health