Deliver large-scale website rollouts without a single error
Marker.io gives multi-site digital teams an automated, standardized, and unified system for managing website feedback.
Trusted by global multi-brand enterprises worldwide
“We rely on Marker.io to manage issues across hundreds of websites. It helps us identify and resolve issues 10x faster—honestly, we couldn't work without it.”
Click, annotate, send
Everyone reports feedback the same way, and every issue lands automatically in Jira or other tracking tools.
Capture all context automatically
Give your team the full picture with zero back-and-forth.
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Track measurable impact
The old way of managing website updates slows global teams down.
Old way
With Marker.io
How it works with Marker.io
Seamless integration
Don't ask your team to adopt a new tool. Marker works with your existing setup, so you don’t need to change a thing. It plugs into your tools and workflows automatically, so no onboarding, no convincing, no friction.
Fits your Enterprise needs
Analytics
Get insights into how your stakeholders use Marker.io.
Custom branding
Customize Marker.io to match your brand.
Single Sign-On (SSO)
Authenticate with Google OAuth.
User roles
Grant the right level of permissions with user roles.
Jira self-hosted
Integrated with your self-hosted version of Jira.
Audit logs
Get a detailed trail of account activity (coming soon).
Pay by invoice
Pay with wire transfer or credit cards.
Custom terms
Negotiate terms that fit your organization.
Uptime SLA
Receive guarantees on unexpected downtimes.
Discover our new AIÂ features
Get high-quality feedback from your global team thanks to our three new powerful AI features, now in beta.
Translate your feedback
Communicate easily with global teams by letting reporters write in their native tongue, which AI Â translates into your team language.
Generate descriptions
Turn rough notes into clear, actionable feedback with AI that rewrites descriptions to improve grammar, clarity, and structure.
Generate a title
Simplify your widget to keep only one field per form, the description, and our AI will use it to generate an actionable title.
Receive concierge-level support
Highly personalized service
When you choose our Enterprise plan, you are assigned a Product expert and you will receive a highly personalized service.
Custom onboarding
We help coach your team and get them up to speed fast with hands-on training. And we never charge for added professional services or consulting fees.
Ongoing check-ins
We are happy to discuss your progress towards your goals, showcase new functionality, and answer any questions that you may have.
Fits your workflow
We offer integrations with popular tools including Jira, Asana, GitHub, Slack, and more. We can help you decide how you want to integrate Marker.io into your existing workflow and provide best practices.
Dedicated Slack Channel
We’ll set up a direct line of communication via a dedicated Slack channel between Marker.io and you for faster response times, onboarding, and issue resolutions.
Fast technical support
Get faster support via chat, email or Slack. As an Enterprise customer, you can reach our team faster and skip the queue for a guarantee response time of 1 business day (often less).
Enterprise-grade security
Encryption
Encryption in transfer & at rest. 256-bit SSL protected.
Secured Data centers
We run on AWS, which is SOC2 & ISO 27001 compliant.
3rd Party integration
We use OAuth to authenticate you and get permission to access your tools.
Backups
Customer databases are backed up every 6 hours.
Employee training & access
All employees and contractors complete security training and access is provisioned on a “need-to-know” basis.
Penetration testing
We hire an external firm to conduct annual penetration testing of our web application and API.
Already 5000+ customers happy with Marker.io.
Frequently Asked Questions
What is Marker.io?
Can Marker.io handle feedback across dozens of websites, brands, and markets?
Yes. Marker.io is built for fragmented web ecosystems. You can standardize how teams report issues across 10, 30, or 100+ sites with one unified workflow.
How easy is it to set up?
Embed a few lines of code on your website and start collecting client feedback with screenshots, annotations & advanced technical meta-data! To collect feedback within minutese, also have a no-code WordPress plugin and a browser extension.
Will Marker.io slow down my website?
No, it won't.
The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.
Is Marker.io secure enough for enterprise use?
Yes. SOC 2 Type II, SSO/SAML, audit logs, sensitive data masking, and granular permission controls are available on the Enterprise plan. Security reviews are supported.
Do we need to train every team in every market?
No. Reporters only click, annotate, and send. Training is minimal.
How is pricing structured for enterprises with many websites?
Pricing scales with number of websites and seats. Reporters are unlimited. Enterprise contracts can include custom terms and SLAs.