#1 alternative to Pastel (UsePastel)
Marker.io helps you collect website feedback and data-rich bug reports, directly inside your favorite project management tool.
Why this agency chose Marker.io over Pastel
“Pastel's UX is not great, because you have to manage all feedback on the website. Marker.io's is more focused on the overall process, which I love.”
Marker.io vs. Pastel
Key differences
Collect feedback from your clients and team members directly on your websites.
Change the look and feel your website widget.
Push feedback into your favorite tools like Trello, Jira, and more.
Synchronize statuses, issue fields and comments between Marker.io and your favorite tools like Trello, Jira, ClickUp, Asana, GitHub, and more.
You & your clients can capture screenshots and add annotations without installing a browser extension.
Replay a video of what reporters did before submitting feedback.
Automatically capture technical environment like browser version, OS, Page URL and screen information.
Automatically record and attach JavaScript client-side errors to your reporters' issues.
Trigger different forms for your internal team and your customers. Cover QA testing, UAT & user feedback with only 1 tool.
“Pastel seemed very attractive at first, but the poor Asana integration was a deal breaker! Marker.io automatically updates client issues when I close them in Asana, which I what I want.”
“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”
Integrate with all your favourite tools
Connect your UAT tool with your project management solution, so the information you need is captured where you can act on it. Marker.io syncs with Jira, Linear, Trello, GitHub, and more. Feedback lands directly in your existing workflow.
Testing environments
Report issues directly from your staging or UAT environments.
Technical details
Auto-capture metadata, screenshots, and technical logs.
Network logs
Capture and view network logs on bugs reported via the widget.
Environment data
Browser, OS, webpage and screen size are automatically added to your issues, without reporters having to do anything.
Javascript SDK
Take control of the widget via JavaScript SDK and pass custom metadata about your users or technical environment.
“Our developers can now see bugs through the reporters' eyes, with no information getting lost.”
Travel back in time
Rewind and watch what clients did before submitting feedback.
“I love that we get a video of exactly what happened to our users”
Collaborate with Clients…
“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback. Now we just use Marker.io.”
Start collecting issues on your website
Our widget works on all browsers and can be installed on local, staging or live websites.
Snippet code
Browser extension
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