Software Reviews

The 14 Best Bug Tracking Tools in 2022

Last updated:
January 22, 2022

Even the best pieces of work have flaws.

Bugs are unfortunately inevitable whether or not you have the most expert coders working on a piece of software.

And left unchecked, those bugs can grow into bigger problems for you and your customers. After all, less polish means a less pleasant customer experience.

The only way around that is a process to keep any software bugs in check—with a defect tracking tool.

What strong issue tracking software looks like

Bug tracking tools streamline the whole process so you can save your valuable resources for more pressing matters.

But with all that said, what features even come with a bug tracking tool?

Any tool worth using comes with (at least) these features:

  • Overhead Project Management
  • Analytic Tools
  • Reporting & Issue Submission tools

A good tool will help a team collaborate over fixes, report issues, analyze and keep track of the bugs in their system and push out updates to solve those bugs in a streamlined manner.

Aside from that, most bug tracking tools come with a whole suite of features to tailor it to a certain organization type.

That’s why there’s no one best choice; there are plenty.

Which is what we’re covering today. So without further ado, here are our top 6 picks for bug tracking tools in 2021.

Our top picks


Perfect for: website & bug tracking.

Top feature: Website annotation tool + 2–way sync integrations

Pricing: Starts at $39/mo is a visual bug reporting tool made for agencies and software development teams. Simply install the website widget and collect feedback with screenshots, annotations & technical meta-data, directly into your favorite project management tool like Jira, Trello, Asana, GitHub, ClickUp and more.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

2- Jira

Perfect: Software development

Top feature: continuous integration & deployment

Pricing: $7.5/user/mo

Jira is a classic tool in the industry. The Jira suite is built from the ground up to fit any space it needs. It has tons of options, customization, and versatility in the software dev. market.

With that being said, it may be a bit too feature-dense for organizations with simpler needs than you’d need. Overall, it’s an excellent pick for software dev. teams who want to invest in a tool with lots of support and community behind it.

Want to collect website issues directly into Jira? See how Jira/ integration works ->

3- Trello 

Perfect for: project management

Top feature: drag and drop editing

Pricing: $5/user/mo

Trello tracks bugs much like it manages other tasks. 

You can use a template to organize issues according to who reported them, whether they are resolved or in progress, and display them in various formats.But the process often gets complicated when there are multiple issues with many screenshots and feedback from different members. Information can get lost in transition because you have to manually input the data into Trello from the website or app you’re working on.

Want to collect website issues directly into Trello? See how Trello/ integration works ->

4- ClickUp

Perfect for: project management

Top feature: customizations

Pricing: free

Much like Asana and Trello, ClickUp helps you assign tasks to team members and streamlines communications between partners.

You can sync ClickUp with Google calendar to further make things easier to manage. It’s also great for tracking bugs on websites. Clients can take a screenshot of the issue and leave feedback either by email or by creating a new task on ClickUp and adding the details there.  

Want to collect website issues directly into Clickup? See how ClickUp/ integration works ->

5- Asana 

Perfect for: project management

Top feature: ease of use

Pricing: free

Asana is excellent for organizing tasks and sticking to project deadlines.

Although it isn’t primarily a bug tracking tool, developers often use it for that.This software lets you make subtasks and assign them to specific developers to resolve different issues–which is great.B ut a major problem with Asana is that you have to keep switching between the website you’re working on and Asana to see the problems and fix them visually. 

Want to collect website issues directly into Asana? See how Asana/ integration works ->

6- Github

Perfect for: issue tracker

Top feature: version control

Pricing: $4/mo per user.

At this point, Github is practically a household name in the software space.

For those uninitiated, Github is an open-source software development tool with a massive community. It’s made a name for itself in the space as an excellent tool for project collaboration between multiple developers.As for bug tracking, it’s a great pick for teams who need a tool that facilitates streamlined teamwork and collaboration between members. With that being said, be prepared for a learning curve if you choose Github, as it’ll take some time for your team to get the hang of.

Want to collect website issues directly into GitHub? See how GitHub/ integration works ->

7- Gitlab

Perfect for: issue tracker

Top feature: all-in-one suite

Pricing: $19/mo per user.

Gitlab, as you might’ve guessed from the name—is a platform similar to Github.

It’s great for facilitating project collaboration and tracking bugs; where they differ is that Gitlab operates as an all-in-one solution. This can be both an advantage and a disadvantage: If you’re looking for a more tailored, feature-heavy experience, then Gitlab should be your go-to, but that doesn’t discount Github by any means either. And as with Github, expect a learning curve if you decide to go this route too.

Want to collect website issues directly into Gitlab? See how Gitlab/ integration works ->

8- Teamwork 

Perfect for: project management

Top feature: unlimited free client users

Pricing: $10/user/mo

Teamwork is great for managing projects because it offers you different viewing formats such as Gantt charts and panoramic views of projects.

You can add your bug report and feedback on issues as tasks on Teamwork. Your clients can add these directly, or you can assign a middle-man to fetch the information from emails and then organize it in Teamwork.

Want to collect website issues directly into Teamwork? See how Teamwork/ integration works ->

9- Shortcut 

Perfect for: project management

Top feature:  epics and milestones 

Pricing: $8.5/user/mo

Shortcut is great for larger teams because you can easily manage multiple projects at a time.

It also gives you features such as a quick overview of projects, filtering issues according to teams, and integrations with Github. Shortcut has specific bug reporting software. With that, you can highlight specific projects, send reminders to developers, or look deeper into certain issues. But it doesn’t have a feature to directly input feedback from websites to Shortcut.

Want to collect website issues directly into Shortcut? See how Shortcut/ integration works ->

10- Linear

Perfect for: issue tracking

Top feature:  accessibility & ease of use

Pricing: $10/mo per user.

Linear takes a different approach where other bug tracking tools might get their strengths from the extensive feature lists.

The main draw for Linear is the ease of use and highly-targeted approach they take. There’s no extra flak that comes with the tool; it’s rather lightweight and extremely easy to use. The only downside to this is that it isn’t as customizable as other tools are.

Want to collect website issues directly into Linear? See how Linear/ integration works ->

11- Notion

Perfect for: project management

Top feature:  adaptability

Pricing: $8/mo/user

Out of all the tools on this list, Notion might stand out the most as it’s not even designed for software development.

At least, not exclusively. Notion is more of a project management tool than a pure bug tracking tool. With that being said, it’s a strength and a weakness of sorts. Notion can work well for teams with more lightweight needs. It’s also a great tool that can be used for more than just software dev, but for those who need a bit heftier of a solution—it might not be the one for you.

Want to collect website issues directly into Notion? See how Notion/ integration works ->


Perfect for: project management

Top feature:   simplistic visual display

Pricing: $10/seat/mo has a smart dashboard that organizes different bug-tracking tasks on the screen. Its visual display is excellent as it helps you overview the progress of each task within seconds. You can prioritize the bugs according to developers, progress status, clients, or add more filters. 

It supports various media formats such as videos, images, doc, and Excel files. That helps your teams get all the required information about issues quickly.  

Want to collect website issues directly into See how Monday/ integration works ->

13- Wrike

Perfect for: project management

Top feature: ease of use

Pricing: $9.8/user/mo

Wrike works well as bug tracking software, although it is primarily designed to be a project management tool.

Here, you can get bug reports from websites by using a request form. These forms have fields for all the information your developers might need to fix the bugs. You can also prioritize tasks and assign developers with just a click and then automate reminders.

Want to collect website issues directly into Wrike? See how Wrike/ integration works ->

14- Bitbucket

Perfect for: bug tracking

Top feature: Jira & Trello integration

Pricing: $3/mo per user.

Bitbucket is quite a bit like Gitlab in many ways—it’s a great bug tracking tool with a distinct draw over a few of the previous choices: its unmatched integration with Jira and Trello. Pair that with the great price it comes with and ease of use, and it’s not too hard to see why a team might use Bitbucket as their tool of choice.

Want to collect website issues directly into Bitbucket? See how Bitbucket/ integration works ->

Recap Table

Wrapping up...

And there’s our list for bug and defect tracking tools, from the feature-dense packages to the lightweight ones and everything in between. Hopefully, it helped you find a tool that fits your needs. 

Think we missed a tool? 

Let us know which tool you prefer in the comments below, and we’ll see about adding it to our list of top picks!

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