In this blog post, we’ve compiled a list of the 10 best design feedback tools based on features, ratings, and best use cases.
Design feedback tools are a great way to collect customer and client feedback.
With the right tools, all stakeholders can provide accurate and actionable input:
- Modifications to color palette
- Edit text that doesn’t make sense
- Improve website functionality
- Discuss changes in real-time
But with so many tools to pick from, which one is right for you—and your design process?
Let’s dive right in.
The 10 Best Design Feedback Tools
Here’s a list of the best 10 design feedback tools for 2023.
This includes annotation tools, customer feedback, markup tools, and others that web developers and design teams can use as part of their review process.
Collect design feedback straight from your website and into your project management tools.
At Marker.io, we used to be a web dev agency—so we know how it usually goes when it comes to collecting feedback from clients:
- Color-coded spreadsheets or Google Docs
- Transferring every email, Slack message, or call notes into your PM tool
- Bug reports or website design comments missing technical information
- …and a few more annoying things that slow down productivity.
With Marker—this is a thing of the past!
Because Marker.io lives as a small widget on your website, it’s easy for your client to drop design feedback in a simple, 3-step process:
- Find an issue, and click the button.
- Fill out the report and input details.
- Click on "Create issue"—done!
Every report created this way goes straight to your PM tool (Asana, Jira, Trello…)—and you can share feedback with your entire team.
Plus, Marker.io attaches all technical data automatically:
- Browser, viewport, OS info
- Console and network logs
So you’ll know exactly how to fix your web pages—for what device, and on which page.
Visual feedback tool
When working on a web design project, it is crucial for users to be able to visually convey what they mean.
Marker.io helps do this with powerful screenshot annotations and markup features:
- …emojis even!
With this, developers can gather feedback that they can actually action—in a non-intrusive way.
Deep 2-way integrations
Marker.io’s unique feature is its 2-way integrations with popular project management tools. There are two benefits to this:
- You no longer need a project manager to convert feedback emails into issues in your PM tool.
- Whenever a task is marked as “Done” in your PM tool, that same task will also be “Resolved” in Marker.io. This also means your developers don’t need to adopt yet another tool!
Marker.io doubles as its own, standalone bug tracking tool, so you’ll have a nice overview of all reports in your dashboard.
And if you do need to discuss a more obscure issue at length with your developer, you can do that straight from the issue page.
All comments, attachments, etc. are synced back with your PM tool!
Check it out in action, here in Trello:
Web design feedback forms
For the end-user, reporting bugs and feedback should be as simple and frictionless as possible.
But when you do internal QA, you’d want to collect as much information as possible from people who are already familiar with your app.
With Marker.io, you get the best of both worlds: Guest forms (for client feedback) and Member forms (for internal QA).
Using the guest form, clients and UAT testers only have to type in what went wrong. Their screenshot is automatically attached.
The member form is a bit more advanced. You can immediately label bug reports or assign issues to a team member.
These forms are also 100% customizable, which means that every time we do a new round of feedback, we can add, remove or adapt fields to ask our users exactly what we want from them.
The best part? Marker.io also exists as Chrome extension.
As a developer, when you receive feedback from real-world scenarios, your first action is to try and reproduce that scenario.
But even with all the technical data in the report—your development team sometimes still fails to understand what’s going on.
If only you could see exactly what happened during user testing…
Well—Marker.io's toolkit includes session replay for that reason.
Straight from your PM tool, simply click the “Watch replay” link.
You’ll then be able to watch the last 30 seconds (or more) before the report was submitted.
Check out session replay in action:
We can clearly see this user journey during the feedback process:
- Clicked on "About Us"
- Scrolled down & up
- Tried several times to click on "Contact Us"
- Gave up and reported a bug with the Marker.io widget.
Marker.io's pricing ranges from $39/mo to $159/mo, with tailor-made plans for Enterprise deals.
Website feedback collaboration tool with all-in-one dashboard.
Atarim, formerly known as WP Feedback, facilitates client collaboration and team communication:
- Centralized management of all clients, projects, teams, and tasks.
- A task center that hosts all of the tasks/requests that have been made on the website you are viewing.
- The boards’ section gives you an overview of the status and urgency of tasks on a website.
The nice thing about Atarim is that you can control all of your websites from a single dashboard.
You’ll get an overview of all projects, clients, and tasks.
Plus, you can divide up and assign jobs and projects into various teams, enabling you to prioritize tasks easily.
All-in-one project planning software.
ProofHub offers applications for project collaboration and management.
For teams who need to advance projects containing visual elements, ProofHub is great:
- Project management features
- Discussion, chats and group chats to make it easy for teams to work together
- Admin control to ensure every team member (or client) has access to the right information
- Dozens of integrations with other populars web design tools
It’s an excellent add to your current approval process.
Real-time collaboration and presentation on designs.
InVision is a web-based interface for designing, managing, and testing digital products.
- Product design features
- Wireframes and prototypes creation for digital products
- Testing of user interfaces and interactions before they are released to the public
- Share designs and feedback with team members
InVision can be used to create mockups of products and lets you share your mockups ‘live’ with your audience, allowing them to interact with the model and give you vital user feedback.
One interesting feature of InVision is LiveShare, which allows for constant real-time remote collaboration and presentation that lets you get everyone on the same page.
Graphic asset approval tool for marketing and design teams.
GoProof enables marketing teams to streamline processes related to creative collaboration, client relationships, video reviews, and more.
The main benefit of GoProof is its Adobe integrations, namely the Adobe Creative Cloud add-on, which comes free together with a proofing tool.
If you’re a fan of the Adobe suite already—you’ll love GoProof:
- Simplifies proofing, editing, and creative collaboration workflows
- Manages clients, projects, jobs, and creative production in one central place
Turn any file into a design collaboration-ready URL.
Droplr makes visual collaboration convenient.
It’s an easy solution to take screenshots and screen recordings on various devices.
With its straightforward platform, Droplr, in a single action, can turn any file into a URL that can be delivered over any communication platform:
- Screenshots with annotation
- Link shortener
- Cloud storage
- … and more!
7. Design Drop
Collect visual feedback with annotations.
Design Drop is a lesser-known visual feedback tool.
It might be short on features, but it’s a viable option if you’re looking to collect feedback with a free tool.
The platform lets your team or clients draw visual annotations on your design to provide feedback, without needing to provide permissions to your PM tools.
It also lets you conduct a design review over the phone and observe the input in real-time. It supports JPG and PNG and it has a limit of 20MB.
Collect feedback on several websites with surveys and a feedback button.
GetFeedback is used to collect ongoing visual feedback from other users.
In just a few minutes, install a unique feedback button, distribute targeted surveys, and begin analyzing the findings in their user-friendly reporting interface.
Additionally, GetFeedback provides email feedback and graphic survey solutions, and:
- Sentiment analysis
- Feedback and survey management
- Customer segmentation
9. Red Pen
Point-and-click visual feedback tool.
Red Pen is another feedback tool for visual teams. It lets you collaborate with your team, point out and give feedback effortlessly.
One fun feature of Red Pen is its blend of transparency and discretion.
This means everyone is able to read comments as they are made and who has which page open.
You may also send coworkers and clients a private link or an email asking them to provide feedback with:
- Online surveys
- Site intercept surveys
- Email distribution
- Data analysis tools
There is no limit on how many collaborators you can have, so you can fill everyone in.
10. Project Huddle
Sticky note-style feedback on your designs and web projects.
ProjectHuddle is a client feedback plugin tailored to WordPress users and small agencies.
It's a self-hosted option that runs on WordPress but is adaptable to any available website CMS.
This website feedback tool lets you gather comments on websites and digital designs. Simply drop sticky notes with details, get feedback, and action it.
- Integrated shortcodes
- Mobile integrations
- Custom user roles for your clients and colleagues
- Email notifications
- …and more!
And that about wraps up our list of the best design feedback tools!
We hope this post helped you decide on a design tool that works for your team and process.
Did we miss one? Let us know on Twitter or via e-mail!