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Product Updates

New: Session replay with LogRocket integration

Last updated:
February 10, 2022
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Ever wish you could replay the exact steps before a bug happened?

That would be magic right?

Well, you're in luck!

We partnered with LogRocket, one of the world's leading session replay and performance monitoring solution to help you reproduce bugs 10 times faster.

See how it works👇

How it works

LogRocket is a very powerful platform to help you understand how people use your app or website. However, it can be a challenge for your developers to go into LogRocket, identify the user who complained, find the correct session, and review of the replay the whole thing.

That's where Marker.io comes into play.

Imagine someone finds a bug on your website and reports it through the Marker.io widget.

If you have the LogRocket script installed on the same web app as Marker.io, we will detect and attach the LogRocket user session inside your issue. Here is an example of an issue created by Marker.io inside Jira:

Marker.io will not only capture the correct user session, it will also send you to the exact moment the person reported the issue via Marker.io in the in LogRocket session timeline.

From here, you can rewind and replay the user's session to understand key steps that led to a bug.

How to get started?

  1. LogRocket script: To enable this integration, install the LogRocket script tag on all pages where you want to record sessions.
  2. Marker.io widget: To detect and capture the correct LogRocket session, you will need to make sure that your Marker.io widget is installed on the same pages where the LogRocket script is installed.

That's it! We will automatically detect LogRocket and capture it for you!

Conclusion

Thanks to the new Marker.io & LogRocket integration, you will help your developers avoid going down the rabbit hole each time they need to reproduce a bug!


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