New: Session replay with LogRocket integration

New: Session replay with LogRocket integration

Replay the user session before a bug happen with the new LogRocket integration

Gary Gaspar
Gary Gaspar
Marker.io Updates
Last updated: Feb 10, 2022
New: Session replay with LogRocket integration
Contents

    Ever wish you could replay the exact steps before a bug happened?

    That would be magic right?

    Well, you're in luck!

    We partnered with LogRocket, one of the world's leading session replay and performance monitoring solution to help you reproduce bugs 10 times faster.

    See how it works👇

    How it works

    LogRocket is a very powerful platform to help you understand how people use your app or website. However, it can be a challenge for your developers to go into LogRocket, identify the user who complained, find the correct session, and review of the replay the whole thing.

    That's where Marker.io comes into play.

    Imagine someone finds a bug on your website and reports it through the Marker.io widget.

    If you have the LogRocket script installed on the same web app as Marker.io, we will detect and attach the LogRocket user session inside your issue. Here is an example of an issue created by Marker.io inside Jira:

    Marker.io will not only capture the correct user session, it will also send you to the exact moment the person reported the issue via Marker.io in the in LogRocket session timeline.

    From here, you can rewind and replay the user's session to understand key steps that led to a bug.

    How to get started?

    1. LogRocket script: To enable this integration, install the LogRocket script tag on all pages where you want to record sessions.
    2. Marker.io widget: To detect and capture the correct LogRocket session, you will need to make sure that your Marker.io widget is installed on the same pages where the LogRocket script is installed.

    That's it! We will automatically detect LogRocket and capture it for you!

    Conclusion

    Thanks to the new Marker.io & LogRocket integration, you will help your developers avoid going down the rabbit hole each time they need to reproduce a bug!

    What should I do now?

    Here are three ways you can continue your journey towards delivering bug-free websites:

    2.

    Read Next-Gen QA: How Companies Can Save Up To $125,000 A Year by adopting better bug reporting and resolution practices (no e-mail required).

    3.

    Follow us on LinkedIn, YouTube, and X (Twitter) for bite-sized insights on all things QA testing, software development, bug resolution, and more.

    Gary Gaspar

    Gary Gaspar

    Gary is Marker.io's CEO. He's passionate about startups, growth and business. Before Marker.io, he ran a web design agency. Outside of work, he's the biggest basketball fan!

    Frequently Asked Questions

    What is Marker.io?

    Marker.io is a website feedback tool, bug reporting, UAT, and annotation tool for websites. It’s the best way to gather feedback and bug reports with screenshots, annotations, and advanced technical metadata. It also integrates perfectly with Jira, Trello, ClickUp, Asana (and more).

    Who is Marker.io for, and can I use it for website design feedback?

    Marker.io is a website feedback tool for teams that are responsible for shipping and maintaining websites, and need a simple website testing tool to collect visual feedback, manage client feedback, and turn that feedback into actionable tasks.

    As well as teams managing website design feedback processes, it’s used by:

    - Organizations managing complex or multi-site websites
    - Agencies collaborating with clients and stakeholders
    - Product, web, design, and QA teams inside companies

    Whether you’re building, designing, testing, improving, or running a live site, Marker.io helps teams manage website design feedback, manual QA, user acceptance testing, revisions, and approval without breaking existing workflows.

    How easy is it to set up for bug reporting and other website testing?

    Embed a few lines of code on your website and start collecting client feedback with screenshots, visual annotation, and advanced technical metadata. We also have a no-code WordPress plugin and a browser extension.

    Will Marker.io slow down my website?

    No, it won't.

    The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.

    Can I use Marker.io for QA and user acceptance testing?

    Yes, Marker.io is one of the leading QA and user acceptance testing tools. It combines intuitive issue tracking tools with powerful project management integrations to make it easy for users, colleagues, and stakeholders alike to report bugs so your developers and designers can fix them.

    Do users need an account to send client feedback?

    No, anyone can submit website feedback and send comments without an account.

    How much does Marker's website feedback solution cost?

    Plans start as low as $39 per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.

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