Custom Branding: Build trust & avoid confusion with clients

Custom Branding: Build trust & avoid confusion with clients

Would you like to reduce confusion for your clients, and offer a seamless feedback experience to your reporters? Then this update is for you!

Joe Scanlon
Joe Scanlon
Marker.io Updates
Last updated: Oct 21, 2021
Contents

    Ever have confused clients ask you:

    "What's up with the Marker.io thingy on your website?!"

    • Would you like to keep your branding front-and-center of your audiences mind?
    • Are you keen to build trust by offering your customers a seamless reporting experience?
    • Does keeping your own colors/logos and branding on all communications rock your boat?

    Well, now, with our latest feature "Custom Branding" you can do all of this and more!

    We have built this feature with you in mind, you can now place your logo on:

    • The website widget
    • All email communication with your clients
    • Your feedback portal
    • Your Issue pages

    Of course, you can also change the color of the widget on your website to be more in line with your branding. Oh, happy days! 🎉

    Take action today and get that trust built with your audience. It's as easy as 1,2,3!

    1. Upload a square logo for the feedback portal.
    2. Upload a rectangular logo for the widget, issue page & emails.
    3. Change the color on your widget settings to match your branding.

    Imagine how happy & less confused your clients will be!

    Imagine how seamless the bug reporting journey will be!

    Imagine how beautiful it will look with your colors & logo!

    Imagine all the people, sharing all the world! 🎶 🎶 🎶 (Ok I'm getting carried away now..)

    And the really good news? This will take a matter of seconds to get set up! 🤓

    The custom branding feature is available on the Team & Company plan.

    Go check out custom branding in the workspace & branding section of your Marker.io account.

    We have a helpdesk article to help you through some of the steps.

    Any questions or feedback? Contact us on the chat at the bottom right of any of our web pages. 🙏

    What should I do now?

    Here are three ways you can continue your journey towards delivering bug-free websites:

    1.

    Schedule a demo with us to see Marker.io in action. We’ll personalize the session to your needs and answer any questions.

    2.

    Read Next-Gen QA: How Companies Can Save Up To $125,000 A Year by adopting better bug reporting and resolution practices (no e-mail required).

    3.

    Follow us on LinkedIn, YouTube, and X (Twitter) for bite-sized insights on all things QA testing, software development, bug resolution, and more.

    Joe Scanlon

    Joe Scanlon

    Joe loves collaborating with people from various technical backgrounds to deliver the best solution to suit their use case. Joe likes coffee, chess & sports.

    Frequently Asked Questions

    What is Marker.io?

    Marker.io is a website feedback and annotation tool for websites. It’s the best way to gather feedback and bug reports with screenshots, annotations & advanced technical meta-data. It also integrates perfectly with Jira, Trello, ClickUp, Asana (and more).

    Who is Marker.io for?

    It’s perfect for agencies and software development teams who need to collect client and internal feedback during development, or user feedback on live websites.

    How easy is it to set up?

    Embed a few lines of code on your website and start collecting client feedback with screenshots, annotations & advanced technical meta-data! We also have a no-code WordPress plugin and a browser extension.

    Will Marker.io slow down my website?

    No, it won't.

    The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.

    Do clients need an account to send feedback?

    No, anyone can submit feedback and send comments without an account.

    How much does it cost?

    Plans start as low as $49/mo per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.

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