Basic Authentication now supported!
We now support websites with basic authentication enabled!
Yet another super update to our product today, is the ability to support your website that are protected with basic authentication.
Previously, if your website was protected by basic authentication, you may have noticed that the Marker.io app may not capture all of your images/assets correctly.
Well, from today, that’s about to change!
Let’s see how it works 👇
I have Basic authentication enabled on my trusty sample website ClientYard.com

When I attempt to take a screenshot of the about us page, oops, it does not include the images.

Can you feel my pain?
Well, from today, I can go to the security settings on my Marker.io app, and add my basic auth credentials.

Now I go back to take a new screenshot et voilà, all images appear correctly!

It’s as simple as that.
If your website is protected by basic authentication, go ahead and add the credentials to your Marker.io app today for pixel perfect screenshots.
What should I do now?
Here are three ways you can continue your journey towards delivering bug-free websites:
Check out Marker.io and its features in action.
Read Next-Gen QA: How Companies Can Save Up To $125,000 A Year by adopting better bug reporting and resolution practices (no e-mail required).
Follow us on LinkedIn, YouTube, and X (Twitter) for bite-sized insights on all things QA testing, software development, bug resolution, and more.
Frequently Asked Questions
What is Marker.io?
Who is Marker.io for, and can I use it for website design feedback?
Marker.io is a website feedback tool for teams that are responsible for shipping and maintaining websites, and need a simple website testing tool to collect visual feedback, manage client feedback, and turn that feedback into actionable tasks.
As well as teams managing website design feedback processes, it’s used by:
- Organizations managing complex or multi-site websites
- Agencies collaborating with clients and stakeholders
- Product, web, design, and QA teams inside companies
Whether you’re building, designing, testing, improving, or running a live site, Marker.io helps teams manage website design feedback, manual QA, user acceptance testing, revisions, and approval without breaking existing workflows.
How easy is it to set up for bug reporting and other website testing?
Embed a few lines of code on your website and start collecting client feedback with screenshots, visual annotation, and advanced technical metadata. We also have a no-code WordPress plugin and a browser extension.
Will Marker.io slow down my website?
No, it won't.
The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.
Can I use Marker.io for QA and user acceptance testing?
Yes, Marker.io is one of the leading QA and user acceptance testing tools. It combines intuitive issue tracking tools with powerful project management integrations to make it easy for users, colleagues, and stakeholders alike to report bugs so your developers and designers can fix them.
Do users need an account to send client feedback?
No, anyone can submit website feedback and send comments without an account.
How much does Marker's website feedback solution cost?
Plans start as low as $39 per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.
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