Thousands of web agencies and product teams trust our product for collecting visual feedback and reporting bugs
Before Marker.io, our team ran a web agency focused on designing and building websites for clients. But after working with many clients and building hundreds of websites, we couldn’t believe how broken our testing process was.
We struggled to collect actionable feedback from clients and get non-technical colleagues to report bugs that developers could easily find, understand and fix.
We wanted a solution that was:
1) Visual: Instead of asking non-technical colleagues and clients to fill out a form to explain a feedback, we wanted people to take a picture of what they saw on their screen and use a virtual "marker" to explain what they meant.
2) Integrated: Instead of asking developers to look for new feedback across many different tools and channels (email, chat, bug tracker,...), we wanted all feedback to be collected directly inside our team’s existing project management tool.
3) Actionable: Instead of leaving developers wondering how they could reproduce a bug, we wanted a tool that automatically captured technical data about the browser, OS and web page so that the non-technical reporter didn’t have to.
That’s why we built Marker.io.
If our story resonates with you, give our tool a shot and start your free trial of Marker.io today!
At Marker.io, we believe employees are as important as our customers. We know that a happy, challenged and fulfilled team will go the extra mile to take care of our customers.
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Do you have a Sales question? Need technical assistance? Or you just want to say hi!
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