How Trello’s Custom Fields will make you awesome at bug reporting
When you ask people why they love Trello, they all say the same thing:
It’s simple to use.
However, the problem often faced by growing teams is that they are limited to only a few standard fields on their cards:
- Due dates
I’ve actually seen people try to hack around the Labels field by creating different types of labels to enable multi-level tagging. That’s why we’re so excited about Trello’s Custom Fields Power-Up! It’s the perfect way to keep your boards simple, while adding an extra layer to help you structure, sort and filter your cards like a pro.
And the best part is…
Marker.io now supports Trello Custom Fields.
Read our easy guide on how to configure Trello’s Custom Fields on your boards and cards – and discover how to use them in Marker.io.
This guide will make your team so much more effective at bug reporting.
Step 1: Activate the Custom Fields Power-Up
The first important concept you need to understand about Trello’s Custom Fields is that they are configured at the board level and available on all cards in that particular board.
To get started, create or open your Trello board (we recommend creating a bug tracking board based on this template).
Then go to the Power-Ups marketplace inside your board’s menu:
Look for the Custom Fields Power-Up and enable it.
Step 2: Configure the custom fields in your Trello board
Open any card on your board and start configuring the custom fields that you would like your team to fill out in Marker.io.
Here’s a list of useful custom field ideas for bug tracking:
- Priority (color-coded dropdown) –> e.g. High, Medium, Low
- Component (dropdown) –> e.g. Back-end, Front-end, API
- App version (number) –> e.g. 10.11
- User email (email) –> e.g. firstname.lastname@example.org
- Customer support ticket (url) –> e.g. intercom .com/conversation/34673
- Agent (dropdown) –> e.g. John, Sara, Paul
- Reported on (date) –> e.g. Mar, 14 at 12:00 PM
- Able to reproduce (checkbox) –> e.g. True/False
Some people recommend creating fields for browser version, operating system and screen size, but since Marker.io already captures and includes this data into the card’s description automatically, there is no need to create more work for your reporters.
Step 3: Fill out Trello Custom Fields via Marker.io
When your board is fully set up, go to your website, snap a screenshot using Marker.io’s browser extension and make sure to select the right board.
If you’re not yet familiar with our tool, Marker.io is a screenshot tool that helps non-technical people easily report visual bugs and tasks directly inside Trello. Read more on how you can use Marker.io for bug tracking in Trello.
Still in your Marker.io editor, open the “More options” menu to see all Trello fields associated with the selected board.
Once the “More option” menu is open, you’ll see all fields from your Trello board.
Side note: If you’re curious to learn more about the bug reporting template inside the description field, learn more about creating your own team reporting template here.
Step 4: Delight your developers
By setting up custom fields in Trello and using Marker.io to create visual Trello cards, you’ll not only speed up your bug reporting workflow, but perhaps more importantly, you will make your development team super happy!
Imagine how excited your developers will be when they start receiving Trello cards like this one (created exclusively via Marker.io):
(Source: Public Trello card)
Trello’s Custom Fields can be extremely powerful in making sure that all bug reports follow the format that’s most useful for your developers. By configuring Custom Fields in your bug tracking Trello boards and using Marker.io to create informative visual cards, you’ll ensure both reporters and developers have a great experience.